Customer Feedback Drives Customer-Driven Support
Doing it right away after each support interaction or purchase can yield more accurate results while showing customers that you...
Doing it right away after each support interaction or purchase can yield more accurate results while showing customers that you...
Customer retention is an invaluable metric for online retailers. Repeat buyers are far more valuable than those who purchase once...
Customer service for Playstation is available via phone. Callers can resolve many problems over the phone, including technical support for...
A customer support associate is a job within a company. This role is responsible for assisting customers and gathering information...
While it is not possible to please everyone all of the time, customer support should be a top priority for...
Your customer support process should be a data-driven system that allows you to track key performance indicators. Traditionally, support tickets...
There are many advantages to becoming a customer support associate. Many companies have recognized the need for more personalized customer...