Beyond the Help Desk: Building a Peer-to-Peer Support Community for Your Niche B2B Software
Let's be honest. If you're selling a specialized B2B tool—think procurement software for the maritime industry, or a CAD plugin...
Terry Barrera
Managing Intergenerational Knowledge Transfer and Reverse Mentoring Programs
Let’s be honest. The modern workplace is a fascinating, sometimes chaotic, blend of generations. You’ve got seasoned pros with decades...
Managing Hybrid Teams Across Multiple Time Zones with Asynchronous-First Workflows
Let's be honest. The old playbook for managing a team is, well, outdated. You know the one: everyone in the...
Implementing Regenerative Business Models for Long-Term Organizational Health
Let’s be honest. The old way of doing business—the "take, make, waste" model—isn't just straining the planet. It’s exhausting our...
The Intersection of Neurodiversity and Inclusive Management: Building a Workplace That Thinks Differently
Let's be honest. For years, the corporate world has operated on a pretty narrow definition of "the ideal employee." You...
The integration of AI-powered conversational analytics into sales coaching and pipeline management
Let’s be honest. For years, sales coaching has felt a bit like guesswork. A manager sits in on a call,...
The integration of AI-powered sales assistants into daily workflows
Let's be honest. The daily grind for a sales professional is, well, a grind. It's a constant juggling act between...
Ethical and Transparent Sales Practices: The Real Foundation for Long-Term Customer Trust
Let’s be honest for a second. The word “sales” can still conjure up some pretty cringe-worthy images. The pushy closer....
Community-Led Sales: The Quiet Revolution in Pipeline Generation
Let’s be honest. Cold outreach is getting colder. Email inboxes are fortresses. And buyers? They’re just…tired. They’re not looking for...
Leveraging Behavioral Economics for Ethical Customer Loyalty and Retention
Let’s be honest. In the scramble to keep customers coming back, a lot of strategies feel… transactional. Points, discounts, the...
